Customer Service

 
We are here for you 24 hours a day by email service@tmbeonline.com. If you would prefer to place your order over the phone, you may also contact us @ 1-800-789-TMBE (8623). Once you place your first order with us we are committed to offer you the best in WORLD CLASS SERVICE.
 

Shipping Rates & Delivery –

All U.S. orders are shipped by either USPS (United States Postal Services) or DHL Express and should arrive within 3-7 days after processing. International rate is $20 and up for big box items and heavy goods.
* Please note that some items may be shipped from the manufacturer via another carrier (FedEx or UPS).
For example, personalized and/or drop shipped orders.
Order Amount Shipping Rates
$0 - $30.00 $7.50
$30.01 – $50.00 $9.50
$50.01 - $74.99 $10.50
$75.00 and over FREE Shipping DOMESTIC ONLY
2 Day - $14.50+
Next Day - $26.00+


Returns & Exchanges –

At TMBE, we take pride in giving 100% customer satisfaction. If you are not happy with your purchase, you may send it back within a 30 day period for a full refund. Our only exceptions are SALE and/or PERSONALIZED ITEMS. These items cannot be returned or exchanged. Items returned or exchanged must be in the original package, undamaged and with no unusual odors. Clothing must have the original tags and should not have been worn. Shipping charges will not be returned for any reason. If returning items purchased with the free shipping offer the standard cost of shipping WILL BE subtracted from the refund.


Privacy & Security –


Through my baby’s eyes, LLC is committed to our customer’s privacy and will never share or sale our customer’s personal information to any outside parties. We also do not save passwords or credit card information in our system. Your personal information is used for order processing, transactions and TMBE promotional emails and/or newsletters only.


Coupons & Promotions –

Through my baby’s eyes, LLC loves to offer our customers the best promotions and discounts available from 10-30% off. To be the first to know, please sign up to receive special emails. The easiest way to receive special discount emails is to sign up for an account with TMBE. 

You can also Follow Us on Twitter, Instagram and Facebook where we will also post all store promotions, coupon codes and all other information.

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